ATM Enclosure Design

Introduction

ASAN, a low cost Automated Teller Machine (ATM) was launched in December 2003. Profs A. Joshi, V. P. Bapat and U. A. Athavankar of the Industrial Design Centre designed the product, based on a survey of current and potential users interviewed for their views on existing ATMs. ASAN has several advantageous features over the currently deployed ATMs to suit the Indian customer and settings.

The attractive new design incorporating elements from traditional Indian architecture departs from the current neutral appearance of ATMs. Banks may further customize it to a limited degree. The small size makes it suitable for deployment in places with space constraints. ASAN's ergonomic design suits the typical Indian body dimensions with respect to the height of the keypad and the inclination of the screen. Additionally, the machine has a provision for keeping one's personal belongings, and protruding wings for ensuring privacy during transactions. A multi-coloured card reader status indicator guides users unfamiliar with new technology like smart DIP card readers.

The machine has NCR-intelligent power-saving hardware and software. An integrated pedestal accommodates a UPS, providing maximum availability during outages. The robust engineering design ensures trouble-free operation in hot, humid and dusty environments. Additionally, a unique airflow system allows deployment at non-air conditioned sites. Such features make it suitable for interior locations. Other features include, 4O-column graphics thermal receipt printer, secure encrypting PIN pad and a flat panel screen.

The ATMs have been installed by various banks across the country. The design team won the Excellence in Consultancy services - 2004 award for this Project on "Design of NCR EasyPoint 57i ATM : ASAN for NCR", given under Consultancy Development Centre National Awards, supported by DSIR Ministry of Science and Technology. The award was presented by the Honourable.President of India, Dr A P J Abdul Kalam.


For further information please contact

Prof. U. A. Athavankar,
Industrial Design Centre
Indian Institute of Technology Bombay
Powai Mumbai 400 076